Earlier this week I facilitated a workshop for a bunch of Germans on working successfully in Sweden. I spoke mostly English and some German, and was sort of horrified to realize that my German is sounding a bit Swedish (a bit too sing-songy with too many "-ning" noun endings when they should be "-ung") and that Swedish words are coming to my mind faster than the German equivalent. In short, I realized I now speak Germish instead of German. So sad, my German was so good ... and that was so many years ago.
For the workshop I used Geert Hofstede's cultural dimensions and it's the perfect model for Germans and Swedes working together because there are huge gaps in two of the dimensions: Masculinity (how assertive people are), and Uncertainty Avoidance (how comfortable people are with ambiguity). Sweden is the least masculine (or most feminine) culture in the world according to Hofstede, and so Germans tend to perceive Swedes as, well, girly men, and Swedes perceive Germans as overbearing, immodest and aggressive. Swedes are much more comfortable than the Germans with ambiguity and so they need fewer rules designed to eliminate uncertainty. As a result, they tend to view Germans as process-obsessed and unwilling to listen to different opinions. Germans tend to think Swedes are slow and wishy-washy.
As you can imagine, this led to some great discussions. Since they were German, it was all very frank and helpful I thought. I did my cultural adaptation part and prepared lots of graphs and data. (You Germans out there might be rolling your eyes, but there are not too many cultures out there in which people tell you they don't agree with various parts of your model and that they are going to change it so that it "makes more sense".)
Having had so many Swedes in my workshops lately, I was almost taken aback by the energy of the Germans -- lots of talking, side conversations, jokes, and just more body energy. Very un-Swedish. Sort of refreshing, actually. It was like the undercurrent in the room was buzzing, when usually it is, well, very low-key and Swedish and everyone listens calmly and politely and doesn't question too much and quietly enters and exits the room.
At the end of the day the participants said they were going to involve their Swedish colleagues in decision-making more, expect longer decision-making timelines, stay calm when they disagree and ask open questions to get the other person's perspective, and make an effort to go to more coffee breaks (fikas) to build relationships with colleagues. So I think some of what we talked about sunk in. But somehow I don't expect Jens and Hans to be dancing around the maypole by next mid-summer. Naja.
Friday, October 2, 2009
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1 comment:
this is really interesting! what a cool job you have. :)
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